Reviews
Reviews of Riverview Cars
4 stars out of 5
26 reviews
Just bought car number four from Kirsty, always reliable and excellent after care service. I get my mot and service done here every year and have always been happy with the service. I've tried other garages in the last, including local main dealers and not been satisfied. I would buy my next car here
Jane Reviewed 3rd May 2016 8:54 PM
Excellent after care. Very friendly staff, reccommended
Julie Reviewed 4th March 2016 6:59 PM
A very pleasant experience when buying my new car last year from this garage. Will definatley buy my next car here.
Joan Reviewed 29th February 2016 7:23 PM
A very pleasant experience, no sales pressure. A very clean and reliable car purchased!
Jane Reviewed 23rd February 2016 7:20 PM
I bought a car last November and have not had one bit of bother. Kirsty was very friendly and helpful and would definitely go back.
J. Reay Reviewed 2nd February 2016 5:23 PM
A very happy customer, recently bought my fourth car from Kirsty and once again, I'm very happy with my purchase,
Thank you
Kevin Smales Reviewed 30th December 2015 9:08 PM
I have bought a Audi A4 last month and kirsty was very nice and very helpful with the insurance and road tax too defiantly recommend :))
Sam Hughes Reviewed 19th December 2015 2:24 PM
5 star service with very competitive prices, cannot thank Kirsty enough for the service received and the excellent car I bought
kathy Reviewed 19th June 2015 8:00 PM
Regarding my recent purchase of a Ford C-Max for my wife I can say I am completely satisfied both before, during and after my purchase. Very helpful and friendly staff. This is my fourth car from this garage in the last ten years. See you next time
Alfred Reviewed 9th June 2015 8:32 PM
positive words are all I have for this garage, better than dealing with overpriced main dealers. Had a bulb go out after 6 months which they have just changed without an appointment for free.
Joanne Reviewed 29th April 2015 9:17 PM
Purchased a car from these people worst thing I ever did. This vehicle had a number of faults when I notified the garage they said they would look at it and keep it all day I would return and faults where not fixed this happened 3 times until guarantee expired. £500.00 repair bill to put things right.
Mr Unhappy Reviewed 26th July 2014 10:43 PM
Just had my car serviced after a year, passed the mot, no problems , happy :))))
George H Reviewed 18th July 2014 10:24 PM
Bought myself and my daughter a car from this garage, good words are all I have to say, the car were well priced and have proved very reliable, we recommend all our friends and family to buy here.
David Lackford Reviewed 15th July 2014 2:50 PM
Please save yourself alot of time, money and hassle by buying your used car elsewhere. Have had this car less than 5 months and has been back for repairs 4 times, and still having the same problems, they fob you off until your guarentee runs out than demand you pay for the repairs! They can be proffesional until they have your money then they couldnt care less. And should your dare complain, expect to recieve your car back an absolute mess and the interior covered in oil. They also are unwilling to provide receipts for any paid repairs carried out.
Very Unsatisified Customer Reviewed 24th September 2013 1:35 PM
We were looking for the right car for sometime, after searching eBay, autotrader, fish 4 cars. I travelled as far as Scotland from Middlesbrough to see some right dirty sheds! Wish I had found riverviewcarsltd earlier as they have very clean and tidy cars. They are helpful and friendly and the car has been without fault. Recommend to all
Johnathon nolan Reviewed 10th July 2013 6:34 PM
Had my Megane now for eight months, We have covered over 20k, still going strong without. We use River View for servicing to, recommended!
Harry Reviewed 5th July 2013 6:39 AM
I have bought a car from here and was misled to the condition of the car. When i brought it up with the staff they were not very helpful. I left my car with them for some work and when i got it back nothing had been done. If you too have had a poor experience with the pleass ring VOSA and select option 7 to leave a confidential report.
maureen Reviewed 25th June 2013 9:53 PM
After looking for a few months for a new car I found it at River View Cars. I have now owned this car for six months without fault. I was recommended to buy from Kirsty , I would send others to. Thank you
Donald Linton Reviewed 28th May 2013 7:42 PM
We bought our Ford Mondeo a few weeks ago, being foster Carers we need a reliable vehicle. Kirsty was lovely and made sure we had the car when we needed it, it looked new although it is used. We have travelled to the peaks camping with the car full and it was a lovely drive. I would recommend this dealer to my family and friends, they were very helpful and prompt.
June Condon Reviewed 7th May 2013 3:08 PM
bought a couple of cars from eric amazing at first but complete nightmare later. Took weeks and weeks to get a problem sorted ,never returned calls,allways had excuses for not having repairs done ,wrong parts sent etc, eventually took car back unrepaired after weeks of stressful phone calls and took it elsewhere. Dont be fooled by caring friendly initial impression created.
sue Reviewed 15th April 2013 3:34 PM
Bought a Megane is the summer(2012). Can only say that the service before, during and after has been excellent.So much so that take car from Northumberland to S.Shields to get it serviced. Would not hesitate to buy from these guys again.
S. Sloan Reviewed 4th February 2013 10:01 AM
We ended up buying two cars!!, very friendly, very helpful, would definatly recommend, after sales service excellent.
Maria & Phil McLeod Reviewed 27th November 2012 9:40 AM
the biggest nightmare of my life was buying a car from these people .the people who have given positive review about them must be the lucky ones or the staff people because they only want to see you teh day you are giving them the money and buyin the car from thembut next time you see them thats when the real story begins.
I bought car recently and it started to give troubles in the very first week such as starting problem ,very high fuel consumption for diesel car noises all over the place ,window not working properly and so on.
At first when i went ot buy the car the looked AS NEW absolutely lush and clean and also sounded and drive perfectly..and the garage owners were very nice to you but what you dont know is there AFTER SALES SERVICE which is ABSOLUTE NIGHT MARE and the lies come out of these people are unbelievable.
THERE most common lies:
-you will never have problem with the car bought from us.
-best thing you are doin is buyin the car from us coz will will never in future charge you labour cost .
-we will do everything to make sure you are happy with your car.
I have left my car for three hours at there garage to just get the plugs changed but they couldnt even done that they said they got the wrong size plugs ...my car is still not fixed and keep goin to the garage nearly once every couple of weeks...the problems get wrote by the lady called kirsty who dont even know what she is writing i mean i cant even explain to a mechanic or something ,u just have to leave the car with them if you get lucky they will have a look at your car.
I wasted a lot of money in the car that look brand new and it was cheaper but to be honest you will regret every single penny you try to save on there cars..
BOTTOM LINE GO THERE IF YOU GOT PLENTY MONEY AND TIME...
Claire Reviewed 6th October 2012 11:26 AM
I bought a car from Riverview Cars Ltd recently and it has been an absolute nightmare. Totally appalling customer service to the point of being insulting and abusive. Lots of failed promises and lies.
They present an illusion to you at first, one that makes it look like they are a kind and friendly setup, with your best interests at heart - "we only want you to be happy with the car" - but do not be fooled by this, like I was, as once they have your money it's as if they couldn't give a damn. I made a huge mistake buying a car from Riverview Cars Ltd.
The above review is my opinion and I am entitled to give it. My opinion is based on direct experiences with Riverview Cars Ltd. I make this review in the hope that it saves other people from having to go through what I have been through.
I have to give them at least one star due to not being able to post this review unless I give a star rating, but I assure you, they aren't even worth that.
A Bus User Reviewed 2nd May 2012 6:56 PM
Bought a Renault Megane from River View Cars in Febuary 2011, very happy with the car. When back in March 2012 for a service, very good value, nice people, recommended.
Paul Burn Reviewed 7th April 2012 7:16 PM
Dont go to riverveiw cars unless you want to be messed about bought a car from them and nothing worked on it. I went back with a list of faults to be fixed and they promised to fix the faults and supply me with a courtesy the car I was given had no tax no mot and i was not insured for it. so i had to return on another day with a lift home. the original fault was not fixed but after four weeks of travelling backwards and forwards i'd had enough the manager promised to mail the part out to me but i am not holding my breath. stay away and spend your money somewere else
colin renahan Reviewed 13th March 2012 8:11 PM
Rating history and distribution

Add a review
Pictures
Photos of Riverview Cars
No photos posted yet
Be the first to post a photo!
Add a photo
Parking near
Wawn street, Wawn Street, South Shields, NE33 4EB (0.80 miles)
Claypath lane (Sats only), Claypath Lane, South Shields, NE33 4PG (0.85 miles)
Charlotte street South, Charlotte Street, South Shields, NE33 1PP (1.05 miles)
Sainsbury's-Simonside Local, Binchester Street, South Shields, NE34 9AR (1.07 miles)
Saville street, Saville Street, South Shields, NE33 2PE (1.12 miles)
Train stations near
Heworth (4.92 miles)
Sunderland (6.01 miles)
Manors (6.35 miles)
Newcastle Central (6.89 miles)
Dunston (8.10 miles)
ATM cash points near
These cash machines are near to Riverview Cars Car dealer
Near places
More car dealers close to South Shields
- Select Car Centre - South Shields
Commercial Road, South Shields, NE33 1SE
CLOSED - 0.40 miles away
- Premier Motor Co - South Shields
6 Laygate, South Shields, NE33 1SH
CLOSED - 0.43 miles away
- Jennings Ford Direct - South Shields
Newcastle Road, South Shields, NE34 9PQ
CLOSED - 0.64 miles away
- Jennings Ford Direct Supersite - South Shields
Newcastle Road, South Shields, NE34 9PQ
CLOSED - 0.64 miles away
- Vic Young - South Shields
17 Elswick Way Industrial Estate Newcastle Road, South Shields, NE34 0LW
CLOSED - 0.70 miles away
- Dils Car Sales - South Shields
Boldon Lane, South Shields, NE34 0NB
CLOSED - 1.12 miles away
- Tynemouth Motor Co - North Shields
25 Albion Road, North Shields, NE29 0HT
CLOSED - 1.77 miles away
- JCS - Jarrow
Albert Road, Jarrow, NE32 5AF
CLOSED - 1.88 miles away
- Dial Motor Company - 135 Tynemouth Road, North Shields
Tynemouth Business Centre, 135 Tynemouth Road, North Shields, NE30 1ED
CLOSED - 1.98 miles away
- Motortheme UK - South Shields
North King Street, South Shields, NE30 2HS
CLOSED - 2.00 miles away
- Taylor North Shields - North Shields
Queen Alexandra Road, North Shields, NE29 9AL
CLOSED - 2.11 miles away
- Subaru UK - North Shields
53 Queen Alexandra Road, North Shields, NE29 9AA
CLOSED - 2.20 miles away
- C C F Motors - North Shields
Unit 4 Orion Way, North Shields, NE29 7SN
CLOSED - 2.49 miles away
- David James - North Shields
Unit 2b Orion Way, North Shields, NE29 7SN
CLOSED - 2.49 miles away
- McDougal & Breen - North Shields
Vroom Car Retail Park, North Shields, NE29 7SN
CLOSED - 2.49 miles away
- Mill Garages - North Shields
Orion Way, North Shields, NE29 7SN
CLOSED - 2.49 miles away
- Regency Specialist Cars - North Shields
Unit 21 Orion Way, North Shields, NE29 7SN
Bought a Black fiesta zetec s for £5300 with very low mileage
It wasnt until a ...
CLOSED - 2.49 miles away
- W D Motors - Tyne Tunnel Trading Estate, North Shields
Unit 2a Vroom Retail Park Tyne Tunnel Trading Esta, Tyne Tunnel Trading Estate, North Shields, NE29 7SN
CLOSED - 2.49 miles away