Papa Luigis, Euxton, Chorley Lancashire

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Friday 16th October 2026 7:40 am

Reviews

• We thought we'd try Papa's before we committed a large family gathering to a bit of a celebration (15 year and 40 year anniversary party) - all seemed ok although I though the prices were a little steep. Upon getting my main I explained that I'd never ever received a pizza that didnt have a tomato sauce base. To my surprise there response was "look at the menu - thats what you ordered". Now dont get me wrong, upon reading it I realised it didnt say "Tomato" but really, I've never (ever) seen a pizza without a sauce base. Nevertheless, I can accept the situation and would have gladly paid for another pizza to be made up (it was literally inedible unless you're a cow who needs a salt lick daily!)... They didnt even make a suggestion - they simply said "Well, thats what it says on the menu." After the meal, as I was paying up I explained that I accept it was my fault for not reading the menu correctly (although I repeat, I've never had a pizza without a sauce base), I was again confronted by "Did you show 'him' the menu" and "Well sir, thats what it says on the menu". Not once did anyone ask "What can we do to help", or "How can we help". I even had to wait 5 minutes with my hand constantly waiving, before anyone actually noticed me wanting assistance during the meal.. Surely the point of any meal is to have great food served perfectly and with the right attitude. We'd considered papa's as I though their service would be second to none, but in reality it's a factory with uncaring maitre de and staff and all in all, whilst i'm sure the food (if its what you expect) is fine, in my case I was severely let down by a serious case of bad customer care. As i've mentioned, I accept that it was my fault and never once suggested that it was a fault of theirs (though in my own mind Im still adamant that pizza's always have a sauce base), but the lack of consideration and considerable indifference to my plight means I have to say "buyer beware". Normally a phrase reserved for used car salesmen but in this case, buyer.... "Be Bloody Well Aware". If you buy poorly expect terrible after sales care. Sorry, not what I expect of a relatively expensive restaurant.......
  Mark Tunstall Reviewed 25th August 2012 9:24 PM

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Parking near

Queens Road, Queens Road, Chorley, PR7 1JU (1.84 miles)

Farrington street, Farrington Street, Chorley, PR7 1DY (1.85 miles)

St Mary's, Peter Street, Chorley, PR7 2BY (1.89 miles)

Hollinshead street (Sats only), Hollinshead Street, Chorley, PR7 1EP (1.92 miles)

Water street, Water Street, Chorley, PR7 1EX (1.95 miles)

Train stations near

Euxton Balshaw Lane (0.27 miles)

Chorley (2.20 miles)

Leyland (2.31 miles)

Lostock Hall (4.01 miles)

Croston (4.20 miles)

ATM cash points near

These cash machines are near to Papa Luigis Restaurant

• BAY HORSE EUXTON, WIGAN ROAD, CHORLEY by Cashbox

  - FREE to use and 0.13 miles away

• Post Office, PO 12 Runshaw Lane, Euxton by Bank of Ireland

  - FREE to use and 0.32 miles away

• Post Office, PO 2 Talbot Drive, Chorley by Bank of Ireland

  - FREE to use and 0.42 miles away

• TESCO, BUCKSHAW VILLAGE, CHORLEY by Royal Bank of Scotland

  - FREE to use and 1.02 miles away

• TESCO, FOXHOLE ROAD, CHORLEY by Royal Bank of Scotland

  - FREE to use and 1.12 miles away

• Runshaw College, Langdale Rd, Layand by Alliance & Leicester Group

  - FREE to use and 1.18 miles away

• McColls, Astley Park Village Centre, CHORLEY by Bank Machine

  - £1.65 to use and 1.25 miles away

• BOBBIN MILL, 2 EATON AVENUE, CHORLEY by Notemachine

  - £1.75 to use and 1.42 miles away

• Chorley and South Ribble Hospital, Preston Road, CHORLEY by Bank Machine

  - FREE to use and 1.62 miles away

• LEYLAND SHELL, WIGAN ROAD, LEYLAND by Santander

  - FREE to use and 1.69 miles away