Needlecraft Hemel Hempstead, Hemel Hempstead

Opening times

Needlecraft Hemel Hempstead is currently CLOSED as the present time falls outside of the opening hours below

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Friday 21st August 2026 6:09 am

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Reviews

• Despite negative online reviews over many years about this store, theu seem to still do nothing to fix it. I know the staff didn't know this but today was my first trip out in a month, due to ill-health. I was stupidly looking forward to it, despite previous bad experiences going back many years. After all, a trip to a haberdashers should be fun, right?! What is it with their staff?! We went in there with smiles on our faces, eager to spend money - all we got back were scowls! The same faces, same scowls, that we've put up with for years, but each time I hope it will be different. I was stood right in front of two members of staff, waiting politely to be served. They deliberately avoided eye contact - didn't think to say, "Sorry, I'll be with you in a minute!" The customer in front of me was chatting away, full of smiles, but getting blunt one word responses in return. The person waiting after me was told, very rudely, "I'm sorry but you'll have to move over here!" Saying 'sorry' when using such a nasty tone doesn't quite fix it, I'm afraid! She was standing at the checkout after all but must have felt like she was being told off for somehow standing in the wrong place! I've had the exact same telling off so I know this wasn't a one-off! I remember on my first visit, a staff member actually yelling at me, "YOU CAN'T BE BACK THERE!" Simply because I was looking at fabric on display for sale in the shop! I hadn't even noticed that the till was on the cutting table in front of me, 2 metres away! I was nowhere near it & certainly not about to raid it! Why put fabric for sale there if customers aren't allowed to stand there?! Despite this, like an idiot, I apologised! That's how scary these women are! They work in a haberdashery - a dream job for many! I'm sure the shop could find lots of amazing women to work there who'd love their job and take pride in their work. Instead, they have a bunch of miseries who act like they don't want to be there! Needlecraft had no competition for a while as the haberdashery in St Albans had a similar reputation. Now, under fantastic new young management, the St Albans shop is reinvigorated! Full of atmosphere, smiles, and good manners, Needlecraft finally have the competition they so badly need. Sadly, that shop didn't have quite what I needed so I had to go to Needlecraft - though they didn't have what I needed either. My first trip out in a month ruined by rude ladies who give the rest of womanhood a bad name. For goodness sake, sort this problem out - reputation is everything, and your shop's reputation is notorious for all the wrong reasons! It might help to get rid of those awful lights - firstly because it's impossible to see the colours of fabric etc correctly. But also maybe they' re giving your staff 'sick building syndrome' - maybe that's why they're all so incredibly grumpy?!
  Ms Evers Reviewed 19th February 2019 6:36 PM

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Parking near

Leverstock Green Shops, Hemel Hempstead, HP3 8QG (0.04 miles)

Hospital (No1), Hemel Hempstead, HP2 4AD (0.04 miles)

Queensway LS, Hemel Hempstead, HP1 1HB (0.04 miles)

Water Gardens (N) Lower Deck, Combe Street, Hemel Hempstead, HP1 1JE (0.22 miles)

Alexandra Road (LS), Alexandra Road, Hemel Hempstead, HP2 5BS (0.60 miles)

Train stations near

Hemel Hempstead (0.78 miles)

Apsley (1.23 miles)

Kings Langley (3.32 miles)

Berkhamsted (3.83 miles)

St Albans Abbey (5.69 miles)

ATM cash points near

These cash machines are near to Needlecraft Hemel Hempstead Shop

• Riverside Shopping Centre, Unit B7, Hemel Hempstead by Nationwide Building Society

  - FREE to use and 0.11 miles away

• NATWEST BANK, 9 BANK COURT, HEMEL HEMPSTEAD by National Westminster/NatWest

  - FREE to use and 0.12 miles away

• Halifax, 225/227 The Marlowes, HEMEL HEMPSTEAD by Halifax

  - FREE to use and 0.14 miles away

• Marlowes Hemel Hempstead, 198-200 The Marlowes, HEMEL HEMPSTEAD by Lloyds TSB

  - FREE to use and 0.15 miles away

• DACORUM SPORTS TRUST, HEMEL HEMPSTEAD SPORTS CENTRE, HEMEL HEMPSTEAD by Omnicash

  - £1.50 to use and 0.15 miles away

• Marlowes Shopping Centre, The Marlowes Centre, Hemel Hempstead by Nationwide Building Society

  - FREE to use and 0.18 miles away

• WILKINSON HEMEL HEMPSTEAD, MARLOWES, HEMEL HEMPSTEAD by InfoCash

  - FREE to use and 0.18 miles away

• BOURNE LEISURE HEAD OFFICE, 1 PARK LANE, HEMEL HEMPSTEAD by Notemachine

  - FREE to use and 0.21 miles away

• FUNCTION ROOMS, WATERHOUSE STREET, HEMEL HEMPSTEAD by Cashbox

  - £1.75 to use and 0.23 miles away

• NATWEST BANK, 37 WOOD LANE END, HEMEL HEMPSTEAD by National Westminster/NatWest

  - FREE to use and 0.24 miles away