Jobcentre Plus, Basildon

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Monday 19th October 2026 11:50 am

Reviews

• I just received an email from my son's girlfriend who by the way has currently managed to obtain a job in Chelmsford without any assistance whatsoever from your company. Apparently someone called yesterday to speak to her about not filling in her claim form for unemployment benefit from yourselves correctly. I was extremely annoyed as she was only claiming this money for two weeks before gaining employment independently which would have amounted to £130 (hardly worth worrying about) but was made to feel like a criminal because she apparently stated on her form that she was single (which is her marital status as she is not married to my son). This was, according to your colleague incorrect and was accused of giving incorrect information because she lives with my son who only works part-time at the moment in his current job. It isn't always busy and they keep cutting his hours. Also someone was out to speak to my son last week to clarify where my son's girlfriend lives and also details of my son's earnings. My son's girlfriend is trying to work in her job as much as possible and has also just been advised that she will get more hours soon so between the two of them they are struggling but not claiming any benefits from the UK. My son's girlfriend is of Serbian origin and came to live and work in both Chelmsford and London last year. (she has an Hungarian passport because her mother is Hungarian) She managed to successfully, after a few months, gain employment which was difficult for her but she was extremely fortunate. This person has annoyed her tremendously and my son with his attitude and I was under the assumption that your company would have trained their employees the correct etiquette and diplomacy of approaching honest people - not intimidating decent people. I understand there are people who try to claim benefits and defraud the system but in this case they are hard-working people and didn't deserve this treatment in any way. I am extremely annoyed as it affected them both so much and will be continuing my ongoing dispute with yourselves on this matter. Common courtesy means a lot whether there is an economic recession or not. I will be approaching the head of your department directly with this matter and when I obtain the person's name who perpetrated this towards my son's girlfriend - he can expect to receive more complaints and correspondence from myself. I also thought it hilarious that your employee actually took time out from his desk job at the tax payers deficit to actually perpetrate this nastiness. I would appreciate a reply to this email. If I do not hear from yourselves I will definitely be contacting a higher authority. I just received an email from my son's girlfriend who by the way has currently managed to obtain a job in Chelmsford without any assistance whatsoever from your company. Apparently someone called yesterday to speak to her about not filling in her claim form for unemployment benefit from yourselves correctly. I was extremely annoyed as she was only claiming this money for two weeks before gaining employment independently which would have amounted to £130 (hardly worth worrying about) but was made to feel like a criminal because she apparently stated on her form that she was single (which is her marital status as she is not married to my son). This was, according to your colleague incorrect and was accused of giving incorrect information because she lives with my son who only works part-time at the moment in his current job. It isn't always busy and they keep cutting his hours. Also someone was out to speak to my son last week to clarify where my son's girlfriend lives and also details of my son's earnings. My son's girlfriend is trying to work in her job as much as possible and has also just been advised that she will get more hours soon so between the two of them they are struggling but not claiming any benefits from the UK. My son's girlfriend is of Serbian origin and came to live and work in both Chelmsford and London last year. (she has an Hungarian passport because her mother is Hungarian) She managed to successfully, after a few months, gain employment which was difficult for her but she was extremely fortunate. This person has annoyed her tremendously and my son with his attitude and I was under the assumption that your company would have trained their employees the correct etiquette and diplomacy of approaching honest people - not intimidating decent people. I understand there are people who try to claim benefits and defraud the system but in this case they are hard-working people and didn't deserve this treatment in any way. I am extremely annoyed as it affected them both so much and will be continuing my ongoing dispute with yourselves on this matter. Common courtesy means a lot whether there is an economic recession or not. I will be approaching the head of your department directly with this matter and when I obtain the person's name who perpetrated this towards my son's girlfriend - he can expect to receive more complaints and correspondence from myself. I also thought it hilarious that your employee actually took time out from his desk job at the tax payers deficit to actually perpetrate this nastiness. I would appreciate a reply to this email. If I do not hear from yourselves I will definitely be contacting a higher authority.
  Carolyn Hemmens Reviewed 3rd July 2013 11:21 PM

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Parking near

Centre Upper/towngate, Westgate, Basildon, SS14 0SA (0.17 miles)

Westgate Park, Fodderwick, Basildon, SS14 1WP (0.22 miles)

Westgate Shopping Park Multistorey, Fodderwick, Basildon, SS14 1WP (0.22 miles)

Giffords Cross, Giffords Cross Road, Corringham, SS17 7QG (3.29 miles)

Corringham town Centre (Police Station), Gordon Road, Corringham, SS17 7LS (3.35 miles)

Train stations near

Basildon (0.32 miles)

Laindon (1.42 miles)

Pitsea (2.34 miles)

Wickford (4.00 miles)

Billericay (4.19 miles)

ATM cash points near

These cash machines are near to Jobcentre Plus Employment agency

• HSBC, 33 Town Square, Basildon by HSBC

  - FREE to use and 0.17 miles away

• BASILDON DISTRICT COUNCIL, ST. MARTINS SQUARE, BASILDON by Hanco ATM Systems

  - FREE to use and 0.17 miles away

• M&S BASILDON, 1 TOWN SQUARE, BASILDON by HSBC

  - FREE to use and 0.17 miles away

• Basildon, 10-20 Town Square, BASILDON by Lloyds TSB

  - FREE to use and 0.21 miles away

• Co-op Store Butneys Alldays, 1-3 The Butneys, Basildon by Co-operative

  - FREE to use and 0.21 miles away

• POUNDLAND BASILDON P252, TOWN SQUARE, BASILDON by Hanco ATM Systems

  - FREE to use and 0.22 miles away

• Festival Leisure Park, Basildon, Basildon by Barclays

  - FREE to use and 0.22 miles away

• Post Office, PO 25 East Square, Basildon by Bank of Ireland

  - FREE to use and 0.22 miles away

• WILKINSON BASILDON, FODDERWICK, BASILDON by InfoCash

  - FREE to use and 0.22 miles away

• Basildon, 90 Town Square, Basildon by Nationwide Building Society

  - FREE to use and 0.23 miles away