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Open nowcloses at 4:00 PM
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | 10:00 AM – 4:00 PM |
Typical times for this type of place. Not yet confirmed by the venue; please check before visiting. No bank holiday times listed.
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Sunday 18th October 2026 1:16 pm
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I have just wasted many thousands of pounds wrestling with issues that were identified during the buying process!
I was looking to buy a "new house" in post code BH24 3LD, ( look it up on Rightmove, £950k! ) that the agent advertised as "re-built" they also stated that it was 3300sq/ft. None of this is true. The house was a refurbished 1960 bungalow which had been extended upwards and outwards! This agent proudly announced that the remainder of the NHBC Warranty was available (2 years) and everything had been renewed. Again not true! This was clearly a misrepresentation.
In the front garden stand two significant 2m high retaining walls (30m long) that were constructed as part of the "re-build". The vendor supplied photographs of the walls during construction and it was noticed that the walls were only 225mm thick blockwork. Structural engineers have confirmed that these walls will fail in time. (sooner rather than later as I understand it )
The vendor would not budge on the price to reflect the cost of repairs, so without notice this agent remarketed the property despite the fees that I had incurred.
This abortive purchase has cost me some £2.5k and the agents just don't care. They are actively remarketing and have continued with there misrepresentations. They will not tell any prospective purchasers of the defective retaining walls and do not even consider the wider health and safety issues. Al that matters is that sale!
So if you're buying a new home my advice is get a professional survey, dig deep and get as much information as you can. Never accept any statements from the seller, their solicitor, and definitely not their estate agents.
Buy new and you can't go wrong.
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