Garden Feathers, Boldon Colliery

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Sunday 18th October 2026 3:57 pm

Reviews

• Let me start by saying, we have used Garden Feathers for a number of years, even bought birds from them, the girls are very knowledgeable and we’ve never had a problem, until today! Today we experienced disgusting customer service. We booked our birds in to board, paid deposit, wrote down names and colours of each bird, talked to staff about who can be let out with who, she even made notes. We all knew four birds were coming to board, until today! We went today to drop off birds as agreed, to be told a mistake had been made, as they only thought two birds were coming in and I’d need to pay double. This isn’t just a few pound, but £90! I showed her the sheet where I wrote all four names down etc, but she didn’t know what to do, so went off to get the owner. He returned saying the price was for two cages, I agreed two cages with two birds in each, as I and his member of staff wrote down. With no apology of his staff members mistakes, he said “so we don’t get into an argument, I would suggest you don’t board your birds here”. What lovely customer service, firstly no apology, and secondly couldn’t even speak to me, totally ignored anything I was saying then just stared at me. So Sunday afternoon with four birds to find boarding and going on on holiday tomorrow.
  VLF Reviewed 1st August 2021 4:05 PM

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Parking near

Speculation Place, Speculation Place, Washington, NE37 2AL (0.44 miles)

Village lane, Village Lane, Washington, NE38 7HS (0.98 miles)

Heworth South, Shields Road, Heworth, NE10 9UY (2.72 miles)

Heworth North Metro, Sunderland Road, Newcastle, NE10 0NJ (3.01 miles)

Heworth North Park & Ride Long Stay, Low Heworth Lane, Heworth, NE10 0YJ (3.01 miles)

Train stations near

Heworth (2.96 miles)

Chester-le-Street (5.02 miles)

Sunderland (5.23 miles)

Manors (5.33 miles)

Newcastle Central (5.47 miles)

ATM cash points near

These cash machines are near to Garden Feathers Home improvement

• PREMIER BEST ONE, 26-27 FRONT STREET, WASHINGTON by Hanco ATM Systems

  - FREE to use and 0.39 miles away

• Co-op Store Washington Alldays, 1 Victoria Place-Spout Lane, Washington by Co-operative

  - FREE to use and 0.40 miles away

• WASHINGTON, 17 SPECULATION PLACE, CONCORD by HSBC

  - FREE to use and 0.42 miles away

• PURVIS NEWS, 11-12 SPECULATION PLACE, WASHINGTON by Hanco ATM Systems

  - FREE to use and 0.44 miles away

• Blue House Lane Washington, Blue House Lane, WASHINGTON by Lloyds TSB

  - FREE to use and 0.60 miles away

• G NICHOLSON ENGINEERS, BLUE HOUSE LANE, WASHINGTON by Hanco ATM Systems

  - FREE to use and 0.66 miles away

• CROSS KEYS WASHINGTON, THE GREEN, WASHINGTON by Cashbox

  - £1.50 to use and 0.92 miles away

• Washington Village Stores, 2 Village Lane, Washington by Paypoint

  - £1.75 to use and 0.98 miles away

• Bramston Discount Store, 56-57 Bramston Village Centre, Washington by Paypoint

  - £1.50 to use and 0.99 miles away

• DAVISON, 58A HORSLEY, WASHINGTON by Notemachine

  - £1.85 to use and 1.02 miles away