DFS Christchurch, Dorset

Opening times

DFS Christchurch is currently CLOSED as the present time falls outside of the opening hours below

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Thursday 20th August 2026 2:21 am

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Reviews

• Wednesday 20th July, I attended the shop around o'clock and upon my arrival I questioned a member of staff for confirmation that the product I intended to purchase was a sale item. The member of staff in question, lady late 20s early 30s around 5ft6 had appalling customer service skills or lack of not answering my question and trying to push me into paying for 100% leather which defeated the object of me wanting a SALE item (price). This lady was condescending what I was saying and had a horrendous attitude, huffing and puffing at any questions I asked however I remained polite the whole of this duration and the lady went back into the office to join another staff member and continued chatting and talking away. I then wanted to finalise my order and pay so I had to approach the office window and wave at the lady to approach me (she evenutally came out after finishing her conversation with fellow colleague) and once again extremely blunt and treated me like I was a burden to her time! Having found my desired fabric colour for the sofa I said “Ill take *that* sofa in *this* fabric please!”. The lady gave me what appeared to be a filthy look rolling her eyes condescendingly and responded with a patronising, abrupt and intimidating tone of voice “What do you mean TAKE?” And emphasised the word ‘TAKE’ to me- as if I was either planning to steal the sofa or walk out with it on my shoulders. The conversation went on to which it was mostly one sided- the lady trying to pick issues with everything I said, the way I phrased my words and making me feel incredibly belittled and so uncomfortable to which I left the store without continuing with the purchase. She told me it would have 15 weeks and when I innocently asked why (as I have never purchased from your company) the lady responded “well do you want to go and pick it up from the warehouse yourself?!” I would like to add later on during this conversation the lady denied saying this to me and said she had a witness as proof, however please check the cctv as there was no other college anywhere near us! The other colleague was still sat in the office! I requested to speak to the other lady in the office instead of this lady in question as I felt her attitude was horrendous. So they swapped over! The other lady was much more helpful however my experience here had already been ruined . I had to leave the shop and let my mother continue the conversation regarding the sofa with the lady and another colleague as I was extremely upset and taken back and the first lady came back once I had left and continued to disrespect my mother, so we left. I am sorry to say- but I will never shop here! And will never recommend anyone to shop here. I highly recommend management keeping a close eye on this woman’s attitude towards customers and reinforcing the importance of manors and just general friendliness. I’ve read other reviews and I am not the only unlucky person to have experienced such rudeness. Rude, condescending lady.
  Molly Reviewed 21st July 2021 11:38 PM
• Awful company anyway to be fair, but this store is horrendous. Vile female 'manager' Simone, rude and incompetent. Will be actively telling all people I know to never but from here
  Annoyed potential customer Reviewed 2nd September 2016 6:46 PM

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Parking near

Pit Site, Barrack Road, Christchurch, BH23 1PA (0.57 miles)

Bank Close, Bank Close, Christchurch, BH23 1JG (0.72 miles)

Willow Way, Willow Way, Christchurch, BH23 1JJ (0.73 miles)

Christchurch Quay, Christchurch, BH23 1AS (0.85 miles) Phone 01202 471780

Wick lane, Wick Lane, Christchurch, BH23 1HX (0.87 miles)

Train stations near

Christchurch (0.42 miles)

Pokesdown (1.52 miles)

Bournemouth (3.20 miles)

Hinton Admiral (3.57 miles)

Branksome (5.57 miles)

ATM cash points near

These cash machines are near to DFS Christchurch Shop

• Morleys Christchurch Retail Park, Barrack Road, BOURNEMOUTH by Bank Machine

  - £1.50 to use and 0.03 miles away

• BAILEY BRIDGE - 41510520, BARRACK ROAD, CHRISTCHURCH by Notemachine

  - £1.75 to use and 0.20 miles away

• TESCO, 271 BARRACK ROAD, CHRISTCHURCH by Royal Bank of Scotland

  - FREE to use and 0.35 miles away

• RAILWAY 203184, 2 STOUR ROAD, BOURNMOUTH by Hanco ATM Systems

  - £1.75 to use and 0.48 miles away

• PREMIER BARGATES NEWS, 109 BARGATES, CHRISTCHURCH by Omnicash

  - £1.65 to use and 0.52 miles away

• FAIRMILE SERVICE STATION, 204 FAIRMILE ROAD, CHRISTCHURCH by Moneybox Corporation

  - £1.88 to use and 0.53 miles away

• LONDIS STOUR ROAD, 108-110 STOUR ROAD, CHRISTCHURCH by Hanco ATM Systems

  - FREE to use and 0.55 miles away

• ILFORD BRIDGE HOTEL, OLD BRIDGE ROAD, BOURNEMOUTH by Notemachine

  - £1.75 to use and 0.59 miles away

• WAITROSE CHRISTCHURCH, 33 Bargates, Christchurch by HSBC

  - FREE to use and 0.67 miles away

• Cooperative Store, 98 to100 Cranleigh Rd, Bournemouth by Co-operative

  - FREE to use and 0.75 miles away